Help
Help with your constellation or reading.
If something looks wrong, start with the account and order details you can see. Keep private birth details out of support messages unless support asks for a specific correction.
Open your accountOrders and reports
Paid reports are intended to arrive within minutes by email, and remain connected to the account constellation used to create them.
If an email does not arrive, check the account first, then use the order email address when asking for help.
Profile corrections
Names, roles, and birthdays can be corrected from the account flow when the constellation is editable.
For privacy, do not send raw birth data in a public channel. Use account tools or a private support exchange.
Contact
Use the email address listed on your KinAstro order receipt for now. A dedicated support mailbox will be added before full launch.